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Programs & Services > 2-1-1 Center

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United Way of Southwestern Indiana operates a 2-1-1 Center.
2-1-1 is an easy-to-remember telephone number that impacts communities by connecting people with important services and volunteer opportunities. 2-1-1 makes it possible for people in need to navigate the complex and ever-changing maze of human services.

Our mission is to link individuals in need of social services with the appropriate service providers in the community.

If you need help and live in Crawford, Dubois, Gibosn, Knox, Perry, Pike, Posey, Spencer, Vanderburgh and Warrick Counties, call 2-1-1 or 812-421-2800.

2-1-1 can link you to agencies that provide:

  • Services for senior citizens
  • Counseling and mental health services
  • Recreation and social activities
  • Treatment for substance abuse
  • Services for people with disabilities
  • Home-delivered meals
  • Shelter
  • Health care
  • Services for children and families
  • Emergency food
  • Support groups
  • ...and much more

*Some organizations will need to remove any internal phone system blocks to use 2-1-1.

The 2-1-1 Connection

The state of Indiana offers 16 live 2-1-1 centers serving 74 counties. Together, Indiana’s 2-1-1 Centers served nearly 445,000callers, recorded nearly 450,000 needs and provided over 635,000 referrals to a network of over 21,000 human service organizations in 2009. The 16 2-1-1 Centers provide 2-1-1 to approximately 90% of all Hoosiers. To learn more about the 2-1-1 efforts in Indiana, please visit www.in211.org.

As of March 2011, 2-1-1 serves over 250 million Americans (83% of the entire population) covering all or part of 49 states (including 34 states with 90%+ of coverage) plus Washington, D.C. and Puerto Rico. The remaining states are all in various stages of planning and implementation. Every few eeks, these coverage numbers increase. As of May 2011, more than 19 million Canadians -- more than 56% of the population -- have access to 2-1-1 services.

Do you need 2-1-1 Posters, Business Cards or Take-One Cards?
Click here
to email a request. Some materials are available in a Spanish language version.

More Information:
United Way of Southwestern Indiana 2-1-1 History
2-1-1 in Times of Disaster
Speed Dial: Chronicle of Philanthropy Article on 2-1-1
After the Storms: 2-1-1 Stories from the 2005 Hurricane Season

Can't find what you're looking for? Call 812-421-2800 or dial 2-1-1.

 

United Way 2-1-1
July 2012 Statistics

Callers Served – 1,960

Information Only - 6
Crisis - 3
Assessment – 1,759
Advocacy - 2

Female Callers – 1,356
Male Callers –401
Unknown - 13

Who's Calling
Friend/Family – 71
Organization –384
Self – 1,314

Top Five Needs
1. Food/Meals
2. Housing/Utilities
3. Volunteer/Donations
4. Clothing/Personal/Household Goods
5. Legal/Consumer/Public Safety/Healthcare

Top Five Unmet Needs
Needs are unmet due to a lack of resources, a caller's ineligibility, lack of transportation or a previously exhausted resource.
1. Housing/Utilities
2. Food/Meals
3. Clothing/Personal/Household Goods
4. Transportation
5. Healthcare

Needs Reported 1,640
Referrals Provided - 2,549

2011 Statistics
Callers Served – 19,510

Type of Call
Advocacy –41
Assessment – 18,508
Crisis – 9
Information only – 490

Sex of Caller
Female – 14,141
Male – 4,722
Unknown - 339

Who's Calling
Friend/Family –493
Organization –3,443
Self –15,116

Top Five Needs
1. Food
2. Housing/Utilities
3. Individual/Family/Community Support
4. Income Support
5. Health Care

Top Five Unmet Needs
Needs are unmet due to a lack of resources, a caller’s ineligibility, lack of transportation or a previously exhausted resource.
1. Housing/Utilities
2. Food/Meals
3. Income Support
4. Transportation
5. Clothing

Number of Referrals Made – 30,203
Needs Reported - 20,381

Agencies and Programs in the Database
Agencies – 514
Programs – 954

For more information about
2-1-1, please visit www.211.org or Indiana's 2-1-1 Partnership at www.in211.org.

United Way of Southwestern Indiana / P.O. Box 18, Evansville, Indiana 47701-0018
Ph. 812-422-4100, Fax. 812-421-7474

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